Providing Silver Service
 This Manual is designed to provide the employee with a full knowledge of how to provide a silver service and the different methods associated with such a service. They will be able to demonstrate a good ability in silver service practice, acting according to the requirements of your organisation.
 Training Manual created in Microsoft Word Format
No. of Pages: 12
Contents:
Trainee Information
Certificate of Completion
Introduction
Be Organised
Prior to Service
Exceeding Customer’s Expectations
Using Service Cutlery
Silver Service Procedures
Silver Service – Important Points to Note
Self Assessment Test
Not yet a Member? Register Here. It only takes a minute and you'll have instant access to more than 2000 business tools to drive profits, reduce costs and manage a successful hospitality business.
Other Articles You're Sure to Like...
  
|
Print this page
Tell a friend
Keep your customers entertained in your Bar 
Customer Complaint Record Form 
What to look for in a Food & Beverage Stocktaker 
