10 Reasons You Need an Employee Handbook For Your Staff
- If your policies are not written down, chances are that your employees have very different ideas about their rights, responsibilities and tasks than you do.
- An Employee Handbook sets standards for acceptable and non-acceptable conduct by employees, and provides clear guidance about penalties and consequences for poor behavior.
- It prevents past and present activities — good and bad — that tend to become “unofficial” policy.
- It prevents new hires from getting incorrect information from current
workers. Makes it easier to orient and initiate new employees with
correct information from the beginning.
- Employees cannot try to excuse conduct that is harmful to your company,
other employees or customers by claiming that they did not know the
- Employees with unsatisfactory or undesirable performance can be
discharged with less risk of legal problems when your employee handbook
includes specific causes for dismissal and outlines a consistent
disciplinary procedure. In the absence of written policies, supervisors
will make their own policies ‘on the fly’.
- It provides information about benefits programs available to employees and what steps are necessary to obtain those benefits.
- An Employee Handbook reduces the chance of hiring someone who may not be comfortable with
your workplace by letting applicants read a copy of the employee
handbook to learn about the workings of your company.
- Educates employees of their duty to safeguard confidential company information.
- Discourages unreasonable demands and requests for exceptions or special
consideration from employees, since limits on entitlements are detailed
in the employee handbook.
Need an Employee Handbook Template?
This Employee Handbook should be used during the induction process to familiarise the employee with all aspects of their working environment and job function. This Handbook can be changed easily to suit your own establishment using Microsoft Word.
Table of Contents
2. About This Handbook
3. Mission Statement
4. Standards in Guest Service
5. Handling Complaints
6. Employee Benefits
7. Probationary Periods
8. Pay Periods
9. Time Sheets
10. Additional Working Hours
11. Annual Holiday Entitlements
12. Public Holidays
13. Leave of Absence
14. Compassionate Leave
15. Maternity Leave
16. Absence from Work
18. Personal Appearance
19. Employee Records
20. Tel. Calls from Work
21. Use of Mobiles
22. Alcohol on Duty
23. Exit Interviews
24. Terminating Employment
25. Alcohol Abuse
26. Equal Opportunities
28. Grievance Procedure
29. Disciplinary Procedure
30. Disciplinary Appeals
31. Health & Safety
32. Fire Safety
With more than 30 different sections, this handbook will be an essential point of reference for new employees and allow them to familiarise themselves with your business more easily. Tailor each section to your business by inserting site-specific policies as required.
As a business owner, you can help keep yourself out of legal hot water by clearly spelling out on paper what you expect of the people who work for you. For the most part, you do not need to create a separate employment agreement for each employee on your staff. An employee handbook like this, that details your company's policies should suffice.
An employee handbook helps cut down on misunderstandings. Your staff will be clear on what your corporate policies are, and they will have a place to go to have their basic questions answered.
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