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INSIDE THE GUESTS MIND

Inside the guests mindThis 20 Page guide contains all the information you must have in order to be able to implement the best marketing strategies for your accommodation business.
 
Marketing doesn't have to be about the big ideas, sometimes it is the small things that make all the difference. In order to be able to market your business effectively you need to know what is inside your guest's minds to learn what they need and how you can best accommodate them within the confines of your business.
 
Bought to you by Finbarr Malone and Associates, in association with Barkeeper, let this guide show you where you're going wrong and how to do it right.
 
Contents:
The Essential Facts About Guest Behaviour And How You Can Use Them In Marketing To Your Own Advantage
Introduction
Guests Are Only Interested In One Thing…And It’s NOT You!
People Browse Before They Buy
People Are Attracted To Those That Give Them Lots Of Useful Information
People Prefer To Do Business With An Expert Provider
Guests Are Creatures Of Habit
Make Sure Your Contact Points Are All ‘Positive’
Guests Are Creatures Of Convenience
Guests Want What They Can’t Have
Guests Like To Stick With What They Know
Guests Care More About What They Get Rather Than What They Spend
Guests Are Less Trusting Than Ever Before
They Buy From You Or From The Competition
They Will Buy From The Business Which Communicates The MostValue/Benefits (It Doesn’t Mean The Cheapest Wins!)
Guests Like To Do Business With Those Who Treat Them Well
In Summary
 
Make sure you're not missing out on this insightful and fundamental information. Download this booklet today!
 
 

Not yet a Member? Register Here. It only takes a minute and you'll have instant access to more than 2000 business tools to drive profits, reduce costs and manage a successful hospitality business.


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The Complete Training Manual CD
25 Manuals created in Microsoft Word format make them easy to edit and tailor to your specific needs. Each Training Manual contains complete training info as well as a Certificate of Completion for each trained staff member

Basic Food Hygiene - Certified Course - CD
Legislation requires all staff who handle food on a day to day basis in their job to be trained to level 1, Basic Food Hygiene. Use this certified course to train your staff and offer unlimited use through easy learning modules
 
HACCP & Food Management Training CD
This helpful CD gives you the information and tracking documentation to meet legislative needs in easy to follow modules
 
 
Induction Training for Beverage Service Staff - CD
Bring your new recruits into the work place with this fabulous training system and allow beverage service staff achieve competency quickly and enjoyably
 
Customer Service Training CD 
Ideal for your whole team or individual learning. Included in each of the ten fantastic sessions are Information and Guidance, Tips and techniques to implement and more

 

 

 

©2007 Barkeeper ltd. All rights reserved. Reproduction without permission prohibited.
For hundreds of downloads and checklists visit www.barkeeper.ie
©2007 Barkeeper ltd. All rights reserved. Reproduction without permission prohibited.
For hundreds of downloads and checklists visit www.barkeeper.co.uk